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Wells Fargo

       

No of Reviews : (21)
 
  Over all Wells Fargo Rating
Coverage 41.9%
Cost 41.9%
Customer Service 29.5%
Claims 37.1%
   
       
 
   

All About Wells Fargo

The Wells Fargo bank has started Over 150 years ago, by Henry Wells and William G. Fargo company that has become a legendary part of America. Wells Fargo is a financial services company in the United states and it has expanded its business in canada Northern Mariana Islands and the Caribbean. Its head quarters is located in Sanfrancisco, California. Wells fargo offers different financial services to their customers. Apart from these the company is acting as a stock brokers in retail branches, and they are serving banking customers also. Not only these but the company works out in three main areas such as reatial banking, wholesale banking, consumer finance.

Retail Banking: In Retial banking there are segments such as commmunity banking, card services, consumer credit, consumer deposit groups. The customers who are very close to this company are provided with more services to purchase multiple products. Different packages are available to their customers in different form and various discounts are provoided by this company are:

1) "Wells Fargo Membership Account" which has tied to payroll direct deposit from a participating employer.
2) "Wells Fargo Advantage Account" is tied to balances in multiple deposit accounts, loans, or a home mortgage.
3) "Wells Fargo Portfolio Management Account" tied to balances in brokerage accounts, IRAs, deposits, and loans.

Wells Fargo also have around 400 stand alone mortgage branches throughout the country. It also does mortgage wholesale lending through independent mortgage brokers.

Wholesale Banking: In this products are sold to large companies and to thier customers on wholesale basis. In whole sale banking there are treasury management, mutual funds, asset-based lending, commercial real estate, and some investment banking. Wells Fargo historically has avoided large corporate loans, and insisted that borrowers purchase other products with loans. One area that is very profitable to Wells however is asset-based lending: lending to large companies using assets not normally used in other loans. The main brand name for this activity is "Wells Fargo Foothill", which regularly publishes tombstone ads in the Wall Street Journal. Wells Fargo is the largest "real estate investment bank", which assists commercial property owners in obtaining funds in the capital markets, as opposed to direct lending by Wells Fargo itself.Wells Fargo has large private equity business, which is still remembered as the Norwest brand name. This was the most successful private equity company in 2003.

 
 
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  Reviews  
Review By:
Location: San Jose, California
Type of Mortgage: Others
Date: 06-15-2009
   
   
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Cost
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Summary
We have been with them for ten years. Used to have our business account, commercial loan, mortgage and other accounts with them. Their customer service changed and we decided to close some of the accounts with them. I called customer service and spoke with Sue from Texas Call Center she was not able to provide any answers to my question nor she was able to give me any advice. Very disappinted in their service. I will close my remaining accounts. Very disappointed....
 
Review By:
Location: san diego, California
Type of Mortgage: Refinance
Date: 06-10-2009
   
   
Coverage
Cost
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Summary
Wells Fargo wholesale will be out of business by the end of this year. Do not take a job with them. They have no direction or leadership Deborah Angus is a complete fool and has had a job there WAY too long. Her supervisor Greg Armstrong is not much better. They are doing and saying whatever it takes to get people and loans in the door. There is no business model and the Wachovia merger will wind up wiping them out of the wholesale channel completey. .
 
Review By: W Kennedy
Location: Murphys, California
Type of Mortgage: Refinance
Date: 03-25-2009
   
   
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Summary
Worst ever, lies, lies, lies. Promises, promises, promises... all broken. Do not use under any circumstances. I was warned but didn't believe WF could be so fraudulent and misrepresent their services so badly. .
 
Review By:
Location: myrtle beach, South Carolina
Type of Mortgage: Home Purchase
Date: 03-02-2009
   
   
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Summary
I would rate them even lower if they had a negtive stars system first of all !Can you imagine paying WF every month on time plus adding some to the principle?Than I paid off my mortgage 11 years early in todays economy !I was so happy to be living in a debt free home and then it began with WF.After 3 phone call talking to the servicing rep in the customer service dept each time "I'll put it in the mail you should get it in 10 days" I still had not recieved a copy of conformation of LOAN PAYOFF,but I did rcvd a letter stating "yes, a satisfaction was recorded in your county courthouse 2 months ago" 5 MONTHS after I paid the home off.STILL NO LOAN PAY OFF LETTER FRM WF.So I gave it one more shot and talked to the supervisor,explain everything to him .
 
Review By:
Location: NEWARK, Delaware
Type of Mortgage: Home Purchase
Date: 02-06-2009
   
   
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Cost
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Summary
ORGANIZATION 0 HARASSING PEOPLE BY MAIL AND OVER THE PHONE 10.
 
Review By:
Location: fort myers, Florida
Type of Mortgage: Refinance
Date: 11-12-2008
   
   
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Summary
My federal flood insurance bill is ESCROWED-when Wells Fargo received the bill they discarded it and said NOTHING to us! I called their customer service department after receiving a cancellation notice on the flood insurance for nonpayment. I was told by Wells Fargo that we didn't need it in their opinion and that POLICY was to not notify me!!! GREAT PLAN WELLS FARGO... (my mortgage was sold to Wells Fargo-not my choice).
 
Review By:
Location: Lehigh Acres, Florida
Type of Mortgage: Others
Date: 06-17-2008
   
   
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Cost
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Claims
 
Summary
The customer service stinks! Try if you can not to speak to Veronica, she is a nasty person!.
 
Review By: hage
Location: shakopee, Minnesota
Type of Mortgage: Home Purchase
Date: 06-12-2008
   
   
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Cost
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Summary
horrifac customer service would not recommend to worst enemy.
 
Review By: Mel Scolnick
Location: Boynton Beach, Florida
Type of Mortgage: Refinance
Date: 05-11-2008
   
   
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Summary
Absolutely Horrible.....My mortgage was recently sold to Wells Fargo and I made the first three payments on time.....I just received a letter from Wells Fargo that my mortgage is in default for non-payment of the first three payments....I was advised by Wells Fargo that my credit agency was advised of my so called "bad credit"....Upon checking with my bank (Wachovia) I was advised that all three checks that I sent to Wells Fargo had been cashed by Wels Fargo and the funds taken from my account....I am now in touch with my lawyer and we are discussing bringing legat action against Wells Fargo....by the way I did contact the customer service at Wells Fargo and so far they have been TOTALLY useless! .
 
Review By: Barry Ellinger
Location: Washington C.H., Ohio
Type of Mortgage: Debt Consolidation
Date: 04-28-2008
   
   
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Summary
We fill that it is a very good company for we have been with them for just a few years and give them a 100% plus rating..
 
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